Same user in Several User Directories

Which problems can occur if the same userid is present in two different user directories?

2 answers

1 accepted

Hallo Annicka and Rian :)

For detailed information about what the impact of having the same username in different directories, please refer to this document:

The document describes how the directory order affects the processing, in terms of:

  • User authentication -- the password that is checked when the user logs in
  • User permissions -- the groups that the user is considered to belong to
  • User updates -- the directory that will be updated when an administrator makes changes to the user details in Confluence.

Things can become complex, and the document states that duplicate usernames across directories are not supported.

I hope this helps!

Cheers, Sarah

True, thanks for pointing out that documentation. Well as my experience as support having same username in across directories can still be done. Also, if you notice in the documentation in the Effect of directory order, it seems that it's possible to have same username on different directories, as it will take the first occurrence of the user to validate. Sorry for the confusion though.

Hi Annicka, If same users exist in different directories there won't be an issue. In Confluence's database it will be represented as two different users, however the ownership should be similar. The user's detail (including membership and password) will be taken based on the sequence of user directory in Confluence Admin. If the user is found from the first directory, the details will be taken from there.

Hope it helps.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

1,031 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you