Same user in Several User Directories

Which problems can occur if the same userid is present in two different user directories?

2 answers

1 accepted

Hallo Annicka and Rian :)

For detailed information about what the impact of having the same username in different directories, please refer to this document:

https://confluence.atlassian.com/display/DOC/Managing+Multiple+Directories

The document describes how the directory order affects the processing, in terms of:

  • User authentication -- the password that is checked when the user logs in
  • User permissions -- the groups that the user is considered to belong to
  • User updates -- the directory that will be updated when an administrator makes changes to the user details in Confluence.

Things can become complex, and the document states that duplicate usernames across directories are not supported.

I hope this helps!

Cheers, Sarah

True, thanks for pointing out that documentation. Well as my experience as support having same username in across directories can still be done. Also, if you notice in the documentation in the Effect of directory order, it seems that it's possible to have same username on different directories, as it will take the first occurrence of the user to validate. Sorry for the confusion though.

Hi Annicka, If same users exist in different directories there won't be an issue. In Confluence's database it will be represented as two different users, however the ownership should be similar. The user's detail (including membership and password) will be taken based on the sequence of user directory in Confluence Admin. If the user is found from the first directory, the details will be taken from there.

Hope it helps.

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