SSO troubleshooting from Okta after successful upgrade to Confluence 6.3.1

We have also
- Upgraded Apache to 2.4.27
- Created a new Confluence On-Premise SAML Application in Okta
- Updated [confluence_webdir]/WEB-INF/classes/seraph-config.xml as required
- Eliminated 'base url' errors from the Confluence Admin GUI
- Disabled Collaborative Editing

We host Confleunce behind mod_proxy.

As expected;
- The proxy appears to be working via http / https
- The public facing Web content is accessible
- We can manually log into Confluence and create new pages

On attempt to SSO from Okta;
- The user is not logged in (unexpected)
- Then redirected to the public facing Confluence home page (as expected if not logged in)

We are open to troubleshooting recommendations / process of elimination

Feel free to request any info from us to assist

Thanks in advance


1 answer

HI Simon,

(I work for Kantega Single Sign-on, but i wanted to check out their solution, as well as trying to help you) :)

I did a test in our lab with Confluence 6.3.1. At first I experienced a loop, but after I changed my okta user name to a username alredy existing in Confluence, I managed to log in. 

I performed the test with okta-confluence-2.0.5.jar and the okta-config-confluence.xml provided by Okta. 

I only changed param-name login.url and authenticator class, nothing else. 

( I were using Apache 2.4.6, but I don`t think that poses any problem.)


Perhaps you are better off asking the Okta team?



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