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Restore from backup Confluence on new cloud gets errors

I am trying to transfer cloud confluence with one organization to another when unpacking an archive, an error occurs. What the heck? I am making a backup in the cloud and trying to deploy it to another cloud. And at the same time errors occur, which cannot be seen anywhere. What to do ?

p.s.
It is also impossible to find support for atalssians, to write, too, links to support lead in a circle. Disgusting service.

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