Restore confluense from backup

When i restore confluense from backup, i have this mesange "Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page". How it fix ?

1 answer

This widget could not be displayed.

Hi xattab, 

This message can be happening for different reasons. 

The first one is if you try increasing the timeout value to 180, then restart the instance may work. You can get more details about timeout in this link.

Another reason might be the Attachment Size. Please check this documentation.

Lastly, try to perform the following steps to see if the issue persists before proceeding with the resolution:

  • Clear browser cache
  • Bypass proxy and user IP address to access Confluence
  • Disable XSRF Protection for adding comment
  • Check modified files via Confluence Admin >> System Information and revert the modifications (if exists)
  • If all the steps above don't help resolving the issue, trace the network with Firefox's Firebug, Chrome's Developer tools, or the same tools while replicating the issue. If the first POST message is immediately responded by 403 (forbidden) error, proceed with the resolution.

Please let us know if you could solve your issue.

 

Regards, 

Renato Rudnicki

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

237 views 2 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you