Hello,
I Want to Reset my Confluence Site, but the only description on how to do it is Old and does not apply to the new billing Page.
I can´t klick on DELETE, but only "Cancle Subscription"
Is it Possible to reset the site instantly without waiting for the next billing date?
thanks for the help.
Old Description:
Hi @SIBE admin
Do you want to reset the content of your Confluence instance and get a fresh new one or to delete it to suppress the product ?
Regards,
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Ok,
On this site I have other products running in addition to Confluence. Did you try to Add Jira before intending to delete your Confluence product ?
Then here what I did to delete my Confluence (I follow the Atlassian procedure) :
go to Billing > Manage on the product you want to reset.
Look for the product you want to reset (Confluence in your case), select the 3 dot icon … in the product card, and then select Delete.
Enter the word DELETE into the field and select a reason for deletion.
Then after this deletion, on the same page I click on "Add a new Atlassian product" link on the top of the page. I think you need to wait a couple of hours before recreating the Confluence instance, I still get my old content on it (I recreated it 30 minutes after the deletion)
I will redo a deletion and wait for end of the lunch break to recreate it, to see if my old content is still there, and I let you know.
Regards,
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Hey,
The Button DELETE is not available anymore. you can only click on cancle subscription. that is my Problem.
When I click on Cancle Subscription it will plan to Cancle it on the next billing date, which is in nearly a month.
Regards
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Ok, did you have other products on the same site name ?
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I tried doing it like discriped and added an Jira trial, but other than that no
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After waiting 3 hours, when I recreate the Confluence instance, my old spaces are still there.
Clearly I don't know how to totally reset your instance. You may need to ask the Atlassian Support to perform this action.
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