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Rel6.4.2 testing collaborative editing - gray avatar shows 'changes not published'

We are testing the avatars that display on a page when in collaborative edit mode. The gray avatar will continue to appear for a user that HAS published changes. Displays the text: "...has made changes that haven't been published." Repeated tests show the same results.

grayavatar.jpg

2 answers

0 votes

Hi Dia,

I just had the same error on my own site, but when I went back in as my user and clicked Update then the message went away. Is Daniel able to login and try editing and updating the page without making any additional changes?

Kind Regards,
Shannon

Hi Shannon,

I had Daniel try (2x) to edit the document and update with no changes - his gray avatar remains with same text.  :(

Dia,

Thank you for the update.

I'm working with another engineer at the moment who also has a case with the same issue. Please stay tuned and I'll let you know what we recommend to clear that message.

Kind Regards,
Shannon

0 votes

Hi Dia,

Thank you for your patience. We were able to replicate the issue, and have reported it as a bug to our development team:

At this time, there is no workaround, but please watch the case to be updated if there are any changes. If you could, please also vote on that case, since it helps show the team how many users have been affected by this issue.

Let us know if you have any questions about this.

Kind Regards,
Shannon

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