Reinstalling Confluence and got a different Server ID / license doesnt work

We installed  a standalone Confluence this morning and got the server ID which we typed in and got the license to put on our server. This worked, but then we had to reinstall the server due to issues and when we reinstalled confluence got a completely different Server ID which I am unable to add to get a different license, any solution for this? Our current license doesnt work on this install.

1 answer

0 vote

Hello William,

You can try Updating the Server ID in the database. That might help you get around this issue.

Let us know if you have any trouble.

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,901 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you