Reduce Confluence Users

hello members,

I am getting an error "You have exceeded maximum number of users for your license. You will still be able to view content, but in order to create or edit content, you must reduce the number of active users in the installation " and it shows do two things disable or delete user. I did check the forums and found that users listed under can use will be counted as active users. Do i have a way where i give space creation ,content adding , editing to few users and just a viewing access to rest of all the users.?

Thanks,

Sreekar.

5 answers

Hi,

the document gives me info on all the things, but i was not able to get the users logged in success .. it was giving an error saying not permitted. I have actually removed them from confluence-users group . I had previously experienced this not permitted error when they were not part of confluence-users group so added them to that at that point of time. I would want to have them only a read only access. what do i have to do.?

Hi,

If you want to reduce the user counts, then you neec to remove the "Can Use" permission from the users. Just like ou removed them from Confluence-users group. But then you are right, this will not allow users to login anymore and they will get "not permitted error".

As you only want those users to have read only access, you may enable public access with view permission only, therefore, users do not have to login and they still can view Confluence. For more information you may refer to the link below:

https://confluence.atlassian.com/display/DOC/Setting+Up+Public+Access

Thank you so much Hossein and Rambanam Prasad , I shall try the above solution and will get back to you. Primary solution of removing users from confluence-users group and adjusting the users to the available licenses has been fixed . I shall try the above read only solution and will close this thread upon succesful results.

I have made the changes as per the documentation advised and it seems to work fine. thanks for getting this resolved. appreciate the efforts.

THe documents provided in this thread have fixed my issue.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 5 hours ago in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

18 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you