Received the following HTTP error code from the server:500 when creating an Issue on Confluence


3 answers

1 vote

Just to be sure, are you creating an Issue in JIRA from Confluence?
If so, this troubleshooting guide should help you to check what can be causing this in your Application Link.

Hope it helps! smile


1 vote

Hi Swarna, 

Error 500 is pretty generic, so if you could paste a piece of your stack trace could help us to help you smile.

Well, I've found this critical bug on Confluence related to JIRA issues causing code 500 and this another KB


Can you let us know if this work? If not, please add some logs here.



Renato Rudnicki

Try to turn on the oauth authentication in both JIRA and Confluence.

In JIRA go to Application Links click Edit -> Outgoing Authentication -> Oauth and click Enable.

The same steps for Incoming Authentication in JIRA.

Also you should do the same in Confluence.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,167 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you