Reactivating free Products

Daniel Ferreira Domingos da Silva
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March 12, 2024

Hi everyone, I was on the Atlassian trial plan, but I ended up not continuing and blocking my access.
I sent a ticket, but I don't know how long it will take to respond and I need my access as quickly as possible...

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Fabio Racobaldo _Herzum_
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March 13, 2024

Hi @Daniel Ferreira Domingos da Silva and welcome,

you need to wait because just Atlassian team could extend your products.

Fabio

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Barbara Szczesniak
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March 13, 2024

@Daniel Ferreira Domingos da Silva Were you the only user on your plan? I believe that Atlassian trial plans are for 7 days. If you (or your company) did not convert your trial to a free or paid plan, there may be nothing to restore access to.

If others are still using your org, your administrator may be able to assist you with restoring your access or working with Atlassian Support. 

If you were the only user, you need to wait for Atlassian Support to respond to your ticket.

Daniel Ferreira Domingos da Silva
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 13, 2024

Atlassian support helped me immediately, now I have my access again!

Like Barbara Szczesniak likes this

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