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Why comes 405 - Method Not Allowed at user directories sync with jira?

Steffen Stamprath July 17, 2024

When I try manually sync the user directories in confluence (Data Center 7.19.17) with jira since yesterday it comes this error:

HTTP Status 405 - Method Not Allowed

URL: /plugins/servlet/embedded-crowd/directories/sync?directoryId=XXXXXX

In the atlassian log I see this details:

WARN [http-nio-8090-exec-14] [servlet.mvc.support.DefaultHandlerExceptionResolver] logException Resolved [org.springframework.web.HttpRequestMethodNotSupportedException: Request method 'GET' not supported] -- referer: XXXXXX/plugins/servlet/embedded-crowd/directories/list | url: /plugins/servlet/embedded-crowd/directories/sync | traceId: 6fb8ca5c5dc31499 | userName: XXXXXXXX

Before yester day everything works fine. I use this function often.

We not install an plugin or update the system.

But why comes this error? Anybody an idea?

Thanks!

Bildschirmfoto 2024-07-17 um 15.44.47.png

 

4 answers

1 accepted

0 votes
Answer accepted
Steffen Stamprath July 31, 2024

I deactivate all Plugins and try to find which is the problem. I found it:

"Microsoft Azure Active Directory single sign-on for Confluence" in version 7.1.2.

With the old Version 7.1 it works.

 

I send this to Microsoft to fix the problem.

0 votes
Steffen Stamprath July 25, 2024

Until we have a good solution here a workaround (Java and REST API):

https://jira.atlassian.com/browse/CONFSERVER-26737

0 votes
Jan Lauckner
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July 18, 2024

We do have the same problem.

Some days ago it was still working and without any change in Confluence it stopped working yesterday.

(The automatic AD sync running every hour is still working fine!)

Steffen Stamprath July 22, 2024

Mmhhh :-/

Iam in context with the Atlassian support. Hope it helps. I I have an solution, I will write it...

ControlExpert
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July 22, 2024

Thank you

Steffen Stamprath July 31, 2024

I deactivate all Plugins and try to find which is the problem. I found it:

"Microsoft Azure Active Directory single sign-on for Confluence" in version 7.1.2.

With the old Version 7.1 it works. Do you have the same Plugin?

 

I send this to Microsoft to fix the problem.

Michael Johnston September 16, 2024

Did you find a resolution to this issue?  I seem to be having the same with my Confluence systems.

0 votes
Nicolas Grossi
Banned
July 17, 2024

@Steffen Stamprath If you have an active license you might contact support.atlassian.com

Steffen Stamprath July 17, 2024

I had already created this

Like • Michael Johnston likes this

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DEPLOYMENT TYPE
SERVER
VERSION
7.19.17
TAGS
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