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Q&A in Jira Service Management

Karla Hotmail June 9, 2021

Hello
I am evaluating Jira SM and I need to include self-service and knowledge base, do I have any options within JSM, not to use confluence? Like Q&A

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Nic Brough -Adaptavist-
Community Leader
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June 9, 2021

Yes, you can use whatever you want for a self-service and knowledge-base.

But Jira can only use Confluence as an integrated knowledge-base.

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