Problems with Images in Confluence 5.7


I've been running Confluence for over a year on Windows Server 2012 R2 and all has been fine.  I kept the images in the database but see that is deprecated in 5.7 so migrated to the file system.  The problem is that if I drag and drop an image into a page I can view it.  I can go to another computer and sign in as me and view it.  If I sign in as a test user I cannot view the image, it shows as a broken image yet the text I can read fine.  I've been struggling with this since 5.7 was installed and cannot figure out why.  I've checked permissions, etc.  

Why is it that only I can view the image attached to a page in the main content of the article?  In fact this morning I replied to the page and attached an image to the comment and the other users CAN see it.  But they still cannot see the image in the main article.  I've seen this with other users adding images and I can't view it so I know it's not a permission issue but something where only the author is able to view the image they post.

Any ideas on how to resolve this?

Thank you.

2 answers

1 accepted

This widget could not be displayed.

Posted to a new question now that the issue has been narrowed down. Drag and Dropped Images only show for the Author, broken for all other users

This widget could not be displayed.

After additional testing I determined that this problem occurs only when dragging and dropping images in. I'm using Safari on a Mac and have not tested other browsers. If I use the INSERT button on the toolbar this problem does not occur.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

481 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you