Problems in installing Confluence PlantUML Plugin

i am having problems installing the above plugin. i have installed in graphviz in my linux confluence sytem but i still get an "An unexpected error occurred. Please refer to the logs for more information." i checked log files, i do not see anything related. i also have tried installing the plugin by uploading from my local machine but still the same error.What might be the problem.

3 answers

1 accepted

3 votes
Accepted answer


If you wouldn't mind attaching your logs to the ticket we would be happy to take a look over them for you.

I suspect that you are going to gain the most traction by contacting the plugin vendor directly. Below you will find a link to their supprt page inside our marketplace. Click on the link to file a support request with them. As this is a thrid party piece of software they are likely going to provide a much more directed support effort.

I increased the allowed packets in /etc/my.cnf, changed max_allowed_packet = 32M.

This helped solve my problem

Thanks a lot Daniel,

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,028 views 51 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you