Problem with unicode in document preview

Problem with unicode in document preview.

Text language Russian:

1 answer

0 vote
Gonchik Tsymzhitov Community Champion Nov 14, 2017

Hello,

 

Could you provide your Confluence version? 

And it will be good, if you provide more deatails like, which document gets problem. It is pdf, doc, docx, etc.

Kindly could you use this instruction for troubleshooting. 

https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html

 

 

Cheers,

Gonchik Tsymzhitov

Hello,

Confluence version 5.7.3 and it is doc. The link did not help.

Cheers,
Railya Nigmatullina

Gonchik Tsymzhitov Community Champion Nov 15, 2017

Well, 

I have tested on 6.3.4, 6.5.0 - everything is ok. 

1.PNG

Could you provide info about fonts and what about text in russian on the page? 

Could you check it with this example:

http://ofk41.narod.ru/docs/password_oos.doc

 

Anyway, have you create a  ticket here https://getsupport.atlassian.com ? 

I hope it helps you

 

Kind regards, 

Gonchik Tsymzhitov

This problem happened after the migration from Windows to Linux.

The request was not created here  https://getsupport.atlassian.com

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