Problem using JIRA gadget in Confluence: doesn't show any content

I have an onsite installed JIRA and Confluence server. Both by themselves are working fine. They the same user database and I set up a trusted relationships and a project link between the JIRA project and the confluence space - so far it looks good. However, when I try to add or lookup/search a JIRA issue with the JIRA gadget to show the status of a JIRA issue in a confluence page, I do not see any content... I tried all kind of things, but I don't seem to make it work. No error message or so is displayed, and both links (app link + project/space link) look fine... any hints what I could try?

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Hi Michael have you read this steps specified in the documentation?

Yes, I saw this page and the others in this area... however non of these pages I saw discussed any troubleshooting when the setup itself works, but no data shows up...?

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