Problem to convert a trial in a paid account

[Rodrigo Paiva]

Hi,

My trial has expired and I want to convert my trial (https://valoreconomico.atlassian.net) to a paid account, but I just want to stay with Confluence.

When I try to convert my account on https://my.atlassian.com/ondemand/convert/2269980 I can t remove the Jira. Please, remove my Jira trial, than I Will convert only my confluence account.

Thanks,

Rodrigo Paiva

Produção Digital

rodrigo.paiva@valor.com.br

Tel.: (11) 3767-1317 | Cel.: (11) 7283-9751

[Thomas Schlegel]

Hi Rodrigo,

this is an Atlassian user forum, no official Atlassian support site. You should contact Atlassian here: support.Atlassian.com

I think you should also better remove your phone number and email from your post since this forum is public.

Best regards

Thomas