One of our new users has a problem connecting to our space. We have a group governing the right to that space. There are already members in that group who can use the space but the new user, who I just made a member of the group can not enter the space. What can be wrong here ?
Hi @Bert Huberts ,
welcome to the Atlassian community!
If the user is member of that group and that group has access to the space, he should access too.
Btw, please verify that space permissions are based on that group. Could you share space permissions settings?