Preview chinese documents doesn't works

Hi all,

we have a Confluence 5.8.14 server.

When I try to preview a documents in .xls or .doc in chinese it doesn't works.Please see the screenshot..Has anyone suggestions to solve it?

Thank you!


3 answers

I tried to replicate the issue and did not find any problem. Did you have Chinese Language Pack enabled ?

Yes, it is installed.... I've also checked the file, but if I download it I can see it fine... I don't know which can be the problem

image2015-12-22 16:29:35.png

0 vote
Stephen Deutsch Community Champion Dec 23, 2015

Taking a look at this issue might be helpful:

You might want to check whether the font used in the file is also on the server (whether Windows or Linux, but it seems the problem occurs on Linux more often).  If you install the font and then restart Confluence, it should fix your issue (I hope smile).

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

1,374 views 24 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you