Plugin license expiring on a community licensed wiki?

Hey there, I'm using the "Custom Dashboards for Confluence" plugin for my organization's confluence wiki. We are running on a community license, which means all add-ons should be free. Now Confluence is warning me about my evaluation period ending on February 1st for this add-on, so I'm wondering why this is happening and what I can do to avoid it running out.

1 answer

1 accepted

Ask sales@atlassian.com to give you a free community license for the plugin to match your Confluence license. All evaluation licenses expire and need to be replaced with a non-eval license.

I have tried doing this before but I never get a reply. My E-Mail Adress is authorized though.

Please try again, they are generally very responsive to requests of all types and it just may have gotten missed. In the meantime, you can request another evaluation license.

I have tried again, either something is wrong with my E-Mail adress being recognized as spam or they're just flat out ignoring me. I've sent 3 emails total with no response.

Good, I had contacted them for you. They are usually very responsive, but everyone gets backed up at times :).

Okay they just responded. Looks like they have been seeing an increased amount of queries, but it's all good now.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Tuesday in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

464 views 19 9
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you