It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Permitted users are denied entrance into Confluence. Why?

Created users.

Associated them with groups.

Groups have access to Confluence.

Gave permission to 2 users (with available licences available) to use Confluence and it told them the access was denied (contact admin for more help).

Read FAQ and found no additional info on current problem. Verified all user permissions, global permissions and user management. Can't find anything.

We are using an OnDemand service at https://ugroupmedia.atlassian.net

Thank you for your help

1 answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

3,800 views 15 37
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you