I was set to the same group informaiton for the user.
However, when a user login to the confluence, one can see the space that has been created successfully,
but others, to move to an error page with a message to contact administrator.
Can you help to solve the problem.
Please let me know if there is addtional information that might be needed to solve the problem.
We are using the OnDemand service with Google Apps.
Your users getting the error "you have not been granted access to Confluence" do not have "can use" in the global settings.
If you genuinely think they are in the group and the rights are correct, I suspect you need to start debugging to find out why Confluence is not seeing them in the group. Start by going to users and groups inside Confluence admin and check that they really are there. Then start reading your logs...
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