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Part of videos in confluence page are not playable


Just noticed that part of our company internal use videos can't be played.

First videos were uploaded some time ago and they work ok, but last more recent videos do not work. 

When I firstly load page, preview looks ok

Screenshot 2021-04-19 at 20.23.27.png

, but after I click on it, it is not played and is shown as on screenshot below:

Screenshot 2021-04-19 at 20.25.08.png

Can you please help me with this issue.


Thanks in advance,

Mihail Metel




1 answer

0 votes
Brant Schroeder Community Leader Sep 21, 2021

@Mihail Metel Welcome to the Atlassian Community

What format are the videos you are uploading, looks like mov?  Are they the same as the old videos?

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