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Page set with 'No restrictions'

I've shared a public link to my page but when my Jira users try to access it, they are getting the message 'You've stumbled on a restricted space'. Any other permissions I may have missed? 

3 answers

2 votes
Brant Schroeder Community Leader May 18, 2022

@Pikk_Phengsykeo  https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/ When enabling public links you need to make sure that the parent pages do not have any page restrictions or those will be enforced on the page when viewed as a public link.   From the documentation linked above The public link cannot be enabled if the page or parent page has existing view restrictions.

Thank you Brant for your response. The parent page is set to unrestricted, I got it to work after unrestricting my personal space to be public. Again, thanks for your feedback.

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2 votes
Mikael Sandberg Community Leader May 18, 2022

You have to check if a parent page has the view restriction set, and also make sure that your Jira users have access to the space. 

Thank you Mikael for your response. The parent page is set to unrestricted, I got it to work after unrestricting my personal space to be public. Thanks for your feedback.

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