Page access in Confluence

Does Atalassian employees/supporters have page access to pages in our Confluence site?

2 answers

1 accepted

This widget could not be displayed.

It depends.

If you are on Server, then no.  Unless you have granted them access.

If you are on Cloud, then yes.  Atlassian Cloud support are your system administrators, so they can give themselves whatever access they need to do support work.

This widget could not be displayed.

no one can access your system unless you open it up or invited/add users. 

when asking for support they will ask for zip of the logs to see where the problem may lie.


this is from my understanding

Interesting - the reason for me asking is that i just received a screenshot of my actual pagetree from Atlassian support team.

If the supporters can see the actual pagetree ... can they see the pages too?

I would like a clear confirmation of this matter, covering both supports/employees of Atlassian.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

627 views 8 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you