Page access in Confluence

Does Atalassian employees/supporters have page access to pages in our Confluence site?

2 answers

1 accepted

0 votes
Accepted answer

It depends.

If you are on Server, then no.  Unless you have granted them access.

If you are on Cloud, then yes.  Atlassian Cloud support are your system administrators, so they can give themselves whatever access they need to do support work.

no one can access your system unless you open it up or invited/add users. 

when asking for support they will ask for zip of the logs to see where the problem may lie.

 

this is from my understanding

Interesting - the reason for me asking is that i just received a screenshot of my actual pagetree from Atlassian support team.

If the supporters can see the actual pagetree ... can they see the pages too?

I would like a clear confirmation of this matter, covering both supports/employees of Atlassian.  

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,054 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you