Page Restrictions Not Working

Dima Mineva March 26, 2021

Hi team,

We stumbled upon two issues with page restrictions.

The first one is that we would like to restrict a few pages to specific users only. When we add the users or groups the lock is red but never closes. The documentation says that this means that the page is inheriting restrictions from another page and we can choose Inherited Restrictions to see a list of pages this page is inheriting restrictions from. However, there is no such link and the parent page does not have any restrictions. In that case, why is our lock never closed as it used to be a week ago?


The second thing is that we do not see an option to restrict editing, there is no drop-down menu as illustrated in the documentation from which we can choose to either restrict editing or viewing. We seem to be able to only restrict the latter. 

Many thanks for your help in advance!

Kind regards,

Dima

1 answer

0 votes
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 4, 2021

Hi @Dima Mineva

There are two types of permissions levels that you have to manage, space vs page.  This article describes both in details: https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html

Regards 

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