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  • Our Atlassian Cloud (Confluence) service has been unavailable off and on for several days, and attempting to login to raise a support ticket also fails.

Our Atlassian Cloud (Confluence) service has been unavailable off and on for several days, and attempting to login to raise a support ticket also fails.

D Graves December 28, 2016
 

3 answers

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 28, 2016

Could you explain "attempting to log in to raise a support ticket fails"?

 

0 votes
Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 2, 2017

So going to support.atlassian.com and raising a support request is failing for you?

0 votes
D Graves December 28, 2016

To access our Confluence Wiki I use my work email address, but I wasn't able to log in through the support ticket pages using that address. 

I have since created a separate personal Atlassian account and have successfully raised a ticket using that. 

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