Open reviews showing some closed reviews

Today crucible users are reporting that the reviews they are closing are showing up in the open reviews list, and even though they've been summarized, they are still showing up in their "to summarize" inbox. I have not found any error in the logs that seems to be related. How can this be rectified?

1 answer

I tried a restart but that didn't seem to change anything. I saw under Administration>global settings>crucible>crucible index maintenance a mention of "corrupt index." Although this only mentioned search and activity streams, and I could not find any other documentation, when I clicked this the issue seemed to go away; there are no "closed" reviews showing up in the open review list or in users "to summarize" inbox.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

295 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you