Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Office Macro forced downloading a file instead of opening it with Excel


Hello there,


we just updated our confluence from Version 7.4.0 to 7.11.2. Since then the Office Connector macro for Excel is not working as expected.

Steps to reproduce:

- add an Excel file (.xlsx) to the attachments of the confluence site 

- add the "Office Excel" macro to a confluence site

- configure the correct file in the macro

- publish the changes

- click on the "edit" Button


Expected results:

- pop-up shows of which asks to open Excel

Pop-Up Confluence.png

actually results:

- download for the attached Excel file started


Is this a bug or are there settings, we have to change to get the expected result?

We can't use the Companion-App, so we decided to activate the feature "Office Connector". Using the App is therefore not a solution to our problem.

We are using Microsoft Edge browser.


Thanks for your help.

1 answer

0 votes
Brant Schroeder Community Leader Sep 20, 2021

@Robert Pieper 

The Office Connector app allows you to import office documents and view them.  If you have it installed and you have added an attachment to the page you should see a document thumbnail that allows you to preview the document when the thumbnail is clicked. 

Hi Brant, 
we don't want to use the Office Connector App. But our problem is solved, I think we just updated it and changed some settings.
This thead can be closed now.

It would be fantastic to know what settings you changed so we could use the same fix.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence Cloud

🏠 Say hello to the new Confluence Home!

Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...

38,405 views 28 126
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you