Office Connector problem - nothing happens when clicking Edit in Office

I'm stretching the limits of my technical understanding, so thank you for your patience with my question.

I'm on a Mac with:

OSX 10.9.3

Firefox 29.0.1 (I understand there is a bug with Office Connector and FF 29 & 30, but supposedly that is fixed with the latest WebDAV Launcher

WebDAV Launcher 1.0.8

Open Office 4.1.0

With this setup, when I click "Edit in Office" nothing happens. No prompts, no opening of files. nothing.

I'm not sure I have the WebDAV launcher configured properly. In Windows, you point it down the path to the .exe. For OSX, I'm not sure exactly where to point it. Evidently it's not sufficient to enter "Open", which is what I get when I use the browser to indicate the application.

Any help is appreciated!

2 answers

1 accepted

0 votes
Answer accepted
Mirek Community Champion Jun 04, 2014

Hi Jason,

You need one of the following software combinations to edit Office files from your wiki page:

  • Mac OS X 10.5 and 10.6
  • OpenOffice 2.x – 3.x (The "Edit in Word" feature is known to work in OpenOffice 3.2.0)
  • Firefox – latest stable version

You are using a newer system and Open Office. This could be a reason why it is not working for you.

Please check below page, it may help to troubleshoot your specific problem

I hope that will help


Thanks. According to the link in the OP, I was under the impression that this problem had been resolved. But maybe not.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Tuesday in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

251 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you