Office Connector Plugin not responding.

Hello,

Recently we have started having issues with our Office Connector plugin. It will no longer allow us to edit Office files directly in Confluence. When clicking "Edit Document", nothing happens. This is happening in both Firefox and IE, Mac and PC. Users were able to use this feature with no issues on Friday, but was no longer working on Monday.

Right now, we are using Right Click -> Save As... to save the document, editing it, and uploading the updated version. This process works, but is a hassle and can easily lead to issues.

Any help would be appreciated.

2 answers

1 accepted

Accepted Answer
0 votes

Turns out it was the new version of Firefox. WebDAV 1.0.8 fixed the problem.

Hi Manny,

You said it was working before, did something got altered on this meantime? Maybe Office Connector plugin got updated?

Nothing has been updated or changed. I initially thought something in Firefox may have been updated, but the problem exists in IE as well.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Confluence

What are your project planning tips?

Hello Community,  Jessica here from the Confluence product marketing team! Today I wanted to get your takes on project planning –– what works, what doesn’t, how do you know if you’re doing it r...

210 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you