Notifications

[Sean Calfe]

Hi All,

Is there a way to temporarily remove all email notifications for a few days from Confluence Cloud? 

We are migrating Spaces from On-Premise onto Cloud and want to ensure the users on the space are not smashed with a 1,000 email notifications. Any help with this would be much appreciated! 

[Guilhem Dupuy]

Hi @Sean Calfe ,

There is no way to disable completely e-mail notifications in Confluence Cloud but I see 2 options you could use / try :

1. Tell the users to unsubscribe to notifications from their settings. It would highly decrease the number of notifications they should recieve
2. When there are too many notifications at a time, Confluence is supposed to only sends 1 mail in order to spam the users (1 mail for a 10 min window). I have tried this when lots of modifications are made on a single document, but have never tried it on a bigger scale with various documents on different spaces impacted.

I never tried the second one so you should definitely try it first but I think it's likely to work (It would make lots of sense for Atlassian  to implement it in such a way to avoid to send mail).

Let me know how it goes !

[Sean Calfe]

Unfortunately we've tried Option 2 and this hasn't worked. 

Option 1 is potentially the only avenue we could explore but would require them to turn the notifications back on for themselves. Option 1 is very reliant on the end user which is never great. 

Thank you for getting back to me however! Is there anything else you can think of that we can try?

[Guilhem Dupuy]

Hello @Sean Calfe ,

Unfortunately there is no better way I can think of; 

However if your users are delt with using managed accounts you could try to deactivate them all temporarily from your new Confluence and re-activate them after the migration. Once again I never tried this manoeuvre  so you should definitely try it on a small number of users first :/