Notifications not working after upgrading to confluence 5.5.7

HI All

I upgraded my confluence to 5.5 today and after the upgrade the notifications have stopped working. Even sending a test email is not working.

This is the error i am getting

2015-08-20 04:57:20,076 ERROR [scheduler_Worker-1] [atlassian.core.task.AbstractErrorQueuedTaskQueue] handleException com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

Can anyone please help>


2 answers

1 accepted

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The problem was with the user not having permissions to send email as some one else (as in the from address). We got the permissions and that resolved our issue


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Sounds like it can no longer connect to the email server.  Check the details (username password) on the mail server settings.

I checked its the same user password we were using on pre-upgraded version. I even used another user and still the same. Any more ideas Nic?

Forget the settings on the pre-upgrade, did you set the correct user/password on the new one? Can you connect to the mail server from the Confluence server using a mail program or even telnet to check the credentials you have?

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