Not finding user when using the "@" symbol

The auto-name completion when using the "@" symbol in front of somebody's name on a page does not show them as a user.  I can see they are a user and have "confluence-user" access.  I re-indexed, but that didn't seem to help.  Any ideas?

1 answer

Hey Greg,

great question .. your first attempt to build up the index from sretch was a good starting point. Did you tried the following

https://confluence.atlassian.com/confkb/unable-to-mention-certain-users-in-confluence-779165995.html

 

Cheers,

Julian

I'm afraid rebuilding from scratch looks like the only option here.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,122 views 60 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you