Not finding user when using the "@" symbol

The auto-name completion when using the "@" symbol in front of somebody's name on a page does not show them as a user.  I can see they are a user and have "confluence-user" access.  I re-indexed, but that didn't seem to help.  Any ideas?

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Hey Greg,

great question .. your first attempt to build up the index from sretch was a good starting point. Did you tried the following

https://confluence.atlassian.com/confkb/unable-to-mention-certain-users-in-confluence-779165995.html

 

Cheers,

Julian

I'm afraid rebuilding from scratch looks like the only option here.

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