As Nic suggested, please do check the logs at:
Look for synchronization errors and errors that say the external directory is not available. There should be a reason for the failed sync or unavailable directory in the related stack trace.
BTW-The logs spell synchronize with an s where we would use a z: synchronise.
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs