Not able to load create space or create button with ... it keeps loading

Screen Shot 2017-10-30 at 2.58.01 PM.png


even i clicked on the ... button it shows the infinity loading


Screen Shot 2017-10-30 at 2.58.42 PM.png


i have also checked in console.


it shows this error 500

{"errorCode":500,"errorType":"UNKNOWN","errorMessage":"bundle [com.atlassian.confluence.plugins.confluence-create-content-plugin]"}


what should i do next?


please advise

please advise

4 answers

0 vote
Mizan Community Champion Oct 30, 2017

One reason for this is that If the base URL and the URL you are using to access Confluence is different you will face this issue.

im using both as an ip address

{"errorCode":500,"errorType":"UNKNOWN","errorMessage":"bundle [com.atlassian.confluence.plugins.confluence-create-content-plugin]"}

it also should be working because im using the same url


please check attached document


Screen Shot 2017-10-31 at 3.21.30 AM.png

do let me know what do i miss



at org.apache.catalina.valves.ErrorReportValve.invoke(

at org.apache.catalina.core.StandardEngineValve.invoke(

at org.apache.catalina.connector.CoyoteAdapter.service(

at org.apache.coyote.http11.AbstractHttp11Processor.process(

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(



at java.util.concurrent.ThreadPoolExecutor.runWorker(

at java.util.concurrent.ThreadPoolExecutor$

at org.apache.tomcat.util.threads.TaskThread$


Caused by: com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.atlassian.mywork.confluence-host-plugin]

at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$

at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$


at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(

at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(

at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$1(


at java.util.concurrent.ThreadPoolExecutor.runWorker(

at java.util.concurrent.ThreadPoolExecutor$

... 1 more

Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:


- name:MySQL

- version:5.7.20-0ubuntu0.16.04.1

- minor version:7

- major version:5


- name:MySQL Connector Java

- version:mysql-connector-java-5.1.44 ( Revision: b3cda4f864902ffdde495b9df93937c3e20009be )

0 vote
Ann Worley Atlassian Team Oct 30, 2017

Since you are using MySQL I would like to ask you to check whether MySQL server is configured to have NO_AUTO_VALUE_ON_ZERO mode enabled as described in: Create Space Dialog Loads Indefinitely

yes i have set that in 


vim /etc/mysql/mysql.conf.d/mysqld.cnf




i coundnt find it in there so i just add another line to it

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