Not able to link issue to confluence - "Page You do not have permission to view this page"


Since several weeks, I have a problem that I'm not able to solve.

4 weeks ago, JIRA team upgraded JIRA to JIRA 5.2.11 and me I upgraded Confluence 5.3 to 5.4.4.

Since upgrades, I'm not able to link JIRA to Confluence.

From Confluence:

- I can link JIRA issue (Insert>JIRA issue) and I can consult to JIRA

From JIRA:

- I'm not able to link, when I try to link (More actions>Link>Confluence Page>Search for a Page)

I try to search in Confluence spaces and I have "Loading ..." and no space result

- When I link issue from Confluence, in JIRA I have this message " Page You do not have permission to view this page" but I can click on link and access to Confluence page.

I did a lot of test (cross check), I resume in the following scheme.

I can conclude that my problem comes from Confluence test server ... but I don't find where is the problem

Someone can help me?



2 answers

1 accepted

Hi All,

Finally, I found the solution :)

It's due to my Server Base URL, it was not correctly configured.

1. Check your server base url

2. If server base url isn't correctoly configured, use this procedure:



Nobody can help me?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,694 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you