No text in edit mode

Geoazimut July 2, 2013

When I start editing a new or an existing page, it's impossible to write in the edit zone and no text appear in it if it's an existing file. How can I resolve this problem ?

3 answers

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Geoazimut July 18, 2013

Finally the suppport gave me the solution:

The Confluence plugin editor was disabled and the support restarted it to get it working. It works fine now.

Thanks for your help Sarah.

All the best, Martin

0 votes
Geoazimut July 3, 2013

Hello Sarah,

Thank you for your fast answer. Unfortunately it doesn't resolve my problem. I'm mostly working in Firefox but I also tried in Internet Explorer, the problem always happens. I use the OnDemand version of Confluence (in french).

Cheers, Martin (Geoazimut)

SarahA
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July 4, 2013

Oh dear, that doesn't sound good. The best thing is to contact the Atlassian Support team at http://support.atlassian.com

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SarahA
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July 3, 2013

Hallo Geoazimut

Are you using Google Chrome as your browser? There's a known problem with Chrome that reduces the size of the editor panel. This plugin will fix it:

https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor-height-fix

Alternatively, you can upgrade to Confluence 5.1.3 or later. The bug report has the details:

https://jira.atlassian.com/browse/CONF-28415

I hope this helps!

Cheers, Sarah

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