No previews available in Shared Links

[Mick Brady]

"No link preview available. Please open the link for details." Is shown for all links that we share using the blueprint. Could there be something preventing these from showing? Has anyone else seen this and managed to fix? Seems to happen no matter where the link points to. Running 5.4.2 on premise. Clicking on the link works fine.

[Kathy Hart]

Still no resolution on this. Why offer a link preview if it never works?

[Alan Williams]

Is no one solving this?  4 years and counting.....

[Carsten Schäfer]

Same problem in version 6.0.2. 

Instance is connected to Web.

[Blake Masri]

Same issue here in 5.7. Anyone figure this one out, yet?

[Gehan Dias]

We have the same problem too

[A]

has anyone heard more on this? my UPM can connect to marketplace.atlassian.comjust fine, but I am not seeing link previews. (I have defined proxy variables in setenv.sh)

[Adolfo Casari]

I have the same problem. Version 5.4

EDIT: I think the problem is that the confluence server can't establish connection thru internet. To be confirmed.