No backup file left after scheduled backup jobs.

Hi

I recently deployed Confluence.

The Confluence server on a server, data files(Confluence home) on a storage.

And the problem is, after scheduled backup job, there is no file.

I saw it worked when I deloyed Confluence on one server(service and file storage on the same server)

Now it doesn't with this configuration.

Even though I ran it by clicking 'run' button in the Scheduled jobs, still no files.

Could anyone tell me why?

Please.

Thank you

1 answer

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Hi Jay,
There is too little infomration to tell from here but the logs should have more info. As a first step, can you tail the <atlassian home>/logs/atlassian-confluence.log file and watch it while a backup is made? Chance are we will get some form of error or other message which can then be posted here for furhter discussion.

Cheers,
Andrew

2013-10-01 16:23:44,231 WARN [scheduler_Worker-10] [atlassian.hibernate.extras.XMLDatabinder] writeObjects Null object found for key:class = com.atlassian.confluence.security.persistence.dao.hibernate.UserLoginInfo, id = 0

2013-10-01 16:23:47,564 WARN [scheduler_Worker-10] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.

2013-10-01 16:23:47,663 WARN [scheduler_Worker-10] [activeobjects.confluence.backup.LoggingBackupProgressMonitor] endBackup Completed active objects backup.

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these are tails that I think could be problems.
any advice?

did you find a solution? could you share it?

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