New User Invitation Email Not Sent Out (Confluence OnDemand)

[David Dean]

Hello,

I have set up Confluence on demand, and added users (incuding one to myself), no invitations have been received by the users. I then used invite users, and still no emails where received.

Any ideas?

[Guilherme Nedel [Atlassian]]

Hello David, in this is known to have been caused due to browser when triggering the task. Would it be possible to attempt re-sending the notifications from a different web browser? Also note to check if there is any spam filter in between the sender and its recipients.

Please post your findings and respective versions to this thread in case the issue is not addressed.