It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New Mapping for 'k' Shortcut

Tyler Etters Jan 19, 2017

This question is in reference to Atlassian Documentation: View Page Information

Is the 'k' shortcut to bring up the modal no longer functional? It isn't working for us anymore. It takes us to this page info instead. We miss the modal.

1 answer

1 accepted

0 votes
Answer accepted
Sam Hall Jan 19, 2017

On my Cloud instance, pressing 'k' on a page in view mode brings up a 'Link to this page' dialog box (with link and tiny link URLs that can be copied).

Is that the one you expect?

In Cloud, you can check which keyboard shortcuts are available by pressing Shift+? when viewing a page.

Tyler Etters Jan 20, 2017

Pressing 'k' on a page does not take us to the dialog box. Yes, this is what I expect. Please see attached screenshots. I have both what happens when we press 'k' and 'Shift + ?'.Shift ? Takes Us Here.pngk Shortcuts Takes Us Here.png

Sam Hall Jan 20, 2017

Hmmm. If you manually choose the "Link to this Page..." option from the actions menu (i.e. the three dots), does it bring up the correct dialog?

If it does, I assume it still says "Shortcut tip: Pressing k also opens this dialog box" at the bottom?

Have you tried using a different browser and/or clearing your browser cache to see if that makes a difference?

Do shortcuts other than k and Shift+? work?

Tyler Etters Jan 20, 2017

Manually choosing "..." > "Link to this Page..." does not bring up the correct dialog. It brings me to the same Page Information page.

I get the same results with an Incognito window, a different browser (Safari), and with the cache cleared or disabled.

Other keyboard shortcuts work as expected.

Sam Hall Jan 21, 2017

Strange. Do you have any add-ons installed which might be overriding/interfering?

Might be worth raising a support ticket with Atlassian on this one here: https://support.atlassian.com/servicedesk/customer/portal/23

Tyler Etters Jan 23, 2017

Thanks for all your help, Sam! I opened a ticket.

Sam Hall Feb 01, 2017

@Tyler Etters - Did this get resolved for you in the end? I'm interested to know what the cause/solution was.

Tyler Etters Feb 02, 2017

No. It is an open issue here: https://jira.atlassian.com/browse/CONF-45835

Sam Hall Mar 30, 2017

Marking this as answered, since it was a bug and Atlassian are now working on a fix for the issue on https://jira.atlassian.com/ (currently at Technical Review status at the time of this comment).

https://jira.atlassian.com/browse/CONF-45835

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Confluence

6 Awesome Ways to Apply Trello, JIRA and Confluence to your Project

I attended  Atlassian Summit 2019  and learned a lot from the presenters, attendees and knowledgeable Atlassian product managers. The presentations I attended focused on applying Agile, pla...

1,138 views 7 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you