Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New Draw.io diagram randomly displayed on Confluence page, not where the cursor is.

We are using Confluence Server 6.15.7 with the Draw.io Confluence Plugin (App) 8.4.0

Sometimes when a new Draw.io diagram in inserted into a confluence page, the diagram doesn't appear where the cursor is but  is inserted randomly on the page. The diagram then has to be moved to the intended spot. This is particularly irritating when you have multiple diagrams on one Confluence page.

We can reproduce the issue but not consistently. In most cases, when we have this happen,  there is a Heading 1, followed by the status lozenge and then the Draw.io diagram. Not sure if the macros that come before the diagram have anything to do with the issue, but it's just happens to be what was in our page when the issue happens.

Has anyone else had this issue or can you recreate it? Ideas?

Thanks

 

 

2 answers

It's not something we've had reported. It's certainly worth updating the draw.io plugin, but I doubt that would help. The insertion point on the page is decided by Confluence prior to draw.io code being invoked. Have you tried other macro plugins instead of draw.io in the same scenario?

Thanks for your reply, David. I figured it wasn't something reported because I can't find information on it anywhere.

We have not had any issues with the Atlassian macros, delivered or user-installed. As for the non-Atlassian, user-installed macro - we have one other and have not had any issues with it (or reported) but it is not as heavily used as Draw.io. 

It's very possible it's a Confluence thing over an Draw.io thing but I really don't know. I was hoping either someone has heard of this before or someone would be able to confirm it happens to them as well, whether it be Draw.io or another macro.

I'm open to any ideas.

Hi,

If you repeat all the steps in another browser and Incognito mode, is a diagram displayed where the cursor is, please?

Regards,

That's a good question. Since I can't reproduce the issue consistently I was unable to test in all browsers.

What I can tell you is we had it occur in Safari on a Mac and in Chrome on a Windows PC. 

I'll try again to reproduce the issue in other browsers and update the post if it happens again. I'll also check with the person who was running into the issue often. However, she's not using it as heavily anymore so it's probably a non-issue for her.

Thanks for your question.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

480 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you