When creating a new bug in the backlog, it immediately disappears with a notification saying it is hidden. This bug can be seen on both the Kanban (Agile) boards dedicated to QA and Implementation. The problem is this bug cannot be managed in the Backlog, where older bugs can. Is there a way to make this visible in the backlog?
The bug is created under all issues, all stories, with no filters applied.
Using Safari 9.1.1 on Mac OS X El Capitan.
Could you tell us:
Thanks for the quick response. My answers below.
Correct. After delving into the issue we have noticed that the state 'New Bug' becomes visible in the backlog once that state has been dragged into a column in Configure > Columns. This doesn't actually make it visible in the Active Sprints view (which I guess is a good thing) until assigned to the current sprint.
This seems to have been an oversight on our side. For anyone that comes across the same issue, this is the solution:
All states have to be mapped to a column in the configuration settings to appear in the backlog.
Thanks for the help Nic.
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