Need Component field when creating ticket from confluence

Mahesh Kallepalli March 10, 2021

Hello ,

We are creating tickets from confluence by highlighting text currently only summary & description fields are appearing. We required component field to appear while creating ticket.

Tried making component as mandatory field still it is not showing when creating ticket. I highly appreciate if someone help to resolve this issue.

 

Regards,

Mahesh

1 answer

0 votes
Pavel Junek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 10, 2021

Hi Mahesh,

I'm worried that it's still not possible to configure fields to create an issue from Confluence. A ticket to this behavior has existed at Atlassian Jira since 2013 and is still not implemented - please see https://jira.atlassian.com/browse/CONFSERVER-31867.

You can try the paid addon - IssueCreate for Confluence 

Cheers,

Pavel

Mahesh Kallepalli March 10, 2021

Dear @Pavel Junek 

Thanks for your prompt response.

Disappointed at least they should provide system fields option while creating ticket instead of going through addon.

Regards,

Mahesh

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events