It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

My onsite email query to confluence administrator not working, any tips?

Hi there!


I've already set up my SMTP server, but for some reason my onsite query isn't sending to the designated email.

Any insight would be appreciated.



1 answer

0 votes
Lei_Wang Atlassian Team Feb 26, 2018


It is difficult to guess where the problem is without any logs.

But I think you could try to troubleshoot the mail issue by following this article:

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

How is your team having fun and bonding, remotely, utilizing Confluence?

Thanks everyone for answering last week’s question. The winner of the random drawing from those who commented is: @LarryBrock I’ll contact you separately with your prize details. This wee...

294 views 9 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you