Must email addresses in Confluence be unique?

Must email addresses in Confluence be unique or can mulitple users have the same email address?

1 answer

1 accepted

We have some users which have the same email address, no problems so far.

What happens if one of these users selects the 'Forgot My Password' function and enters the email address instead of their user id?

In our case, it looks like Confluence just takes the first user it finds by the email address and creates a reset link for that user. The same happens in our other Confluence using Crowd.

The password goes to the email address, so whomever is reading the email address gets the password. If it's a shared account, then many people have access. Not a lot you can do about that - it's the organisation's decision to use shared accounts. (If you are, then you may want to think it through - in some cases, it's such a bad idea, it's illegal)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

77 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you