Missing "workbox" icon in Atlassian OnDemand

Hello,

I have just noticed that our workbox icon has gone AWOL. Instead of the usual stylized tray, a blank space is shown. This was not the case a week ago or so. It is not obvious what has changed to make it disappear (unfortunately, it is not obvious WHEN this occurred either)

I have followed the instructions at https://confluence.atlassian.com/x/Vgb7EQabout activating the WorkBox but I don't even have the " In-app Notifications" in the configuration menu.

What can I do?

Best regards,

-- David

1 answer

1 accepted

0 votes
Accepted answer
Mauro Badii Atlassian Team Jul 22, 2014

Hi David,

That guide is not for Cloud (OnDemand) products so some actions can't be performed.

I suggest creating a support request at support.atlassian.com so we can take a close look at the instance and find out if the plugins that provide the Workbox functionality are working correctly.

Cheers!
Mauro

Ok, will do. Thanks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,100 views 17 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you