The results of the query in the link (https://confluence.atlassian.com/display/CONFKB/How+to+Get+a+List+of+Active+Users+Counting+Towards+the+Confluence+License) to get the count of licensed used from DB is different from the count showing in license details page of Confluence.
Why there is a mismatch in the count even if no user are granted individual global permissions?
In UI it is showing as 1554 users and the query result is having the count as 2078.
Please note that we are using both Crowd and Internal directory for user authentication.
Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time! We're looking for people to participate in a remote 1-hr workshop...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs