Misconfigured site decorator file results in 500 error

I'm running Confluence 6.4 and made a change to the space layout site decorator file as per https://confluence.atlassian.com/doc/customizing-site-and-space-layouts-149374.html. I wasn't too careful as I thought I'd be able to reset the decorator if anything went wrong.

Unfortunately, something did go wrong and now I receive a 500 error when I try to visit the space, so I cannot get to the page to reset the layout. Is there any other way I can reset the decorator?

I'm pretty sure that the change that resulted in the error was that I removed " = $theme.hasSpaceSideBar() && $spaceKey" from the following line:
#set($useNewSpaceIA = $theme.hasSpaceSideBar() && $spaceKey)

Is there any way I can get my space back?

1 answer

1 accepted

1 vote
Answer accepted

Hi Taahir,

Can you try the resolution from 'java.lang.RuntimeException Error rendering template for decorator root' in a Page and see if you're able to reset it that way?

If not, can you check your Atlassian Confluence log file and let us know what error messages are being triggered when you see the 500 error?

Kind Regards,
Shannon

Hi Shannon

I didn't try the resolution from 'java.lang.RuntimeException Error rendering template for decorator root' in a Page. However, after clicking your link, one of the related content links was to https://confluence.atlassian.com/confkb/custom-decorator-malfunctioning-223223923.html. I was able to use the resolution in bullet two on this page to access the space decorator and re-add the text that I had removed.

This fixed the issue and the space is back up and running.

Thank you so much, I really appreciate your swift support!

Kind regards
Taahir 

Super! Glad I was able to eventually get you in the right place to fix your issue. :) And thanks for sharing your resolution.

Take care, and have a pleasant rest of your week.

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

713 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you